LISUN WT5000 Electronic Ballast Tester – After Sales Questions and Answers

WT5000 Electronic Ballast Tester is the updated version of WT3000 with a super LCD for displaying waveforms and parameters directly, and it includes all the functions and technical parameters of WT3000. Reports can be printed if printer is connected. It also meets the latest requirements for electronic ballasts in international standards IEC 60929, IEC 60969, IEC 61000-3-2, GB/T15144-2005, GB/T17263-1998 , GB/T-17625.1 and so on.

WT5000 Electronic Ballast Tester

Specifications:
• WT5000 has expanding analysis for envelope wave

• WT5000 has Super LCD which can display the test report directly but no need to connect with PC
• Communicate the PC via RS-232, the English software can be run in WinXP, Win7 and Win8
• Accuracy for Voltage, Current and Power: ± (0.1% reading+0.1% range+1 word)
• Accuracy for Power Factor: ± (0.002+0.001/reading+1 word); Accuracy for Frequency: ±0.1% reading
• Accuracy for Harmonic (Virtual Value): ± (0.1% range+5% reading)
• Accuracy for Imported Cathodic current: ± (1% reading+1% range+2 word)
• Accuracy for Oscillation frequency: ± 0.5% reading

Q1: The software is unable to communicate with the device normally
A1: The device is connected to the computer through an RS232 cable. If the computer does not have an RS232 port, it needs to be connected using an RS232-USB adapter cable. The RS232-USB adapter cable requires its driver to be installed on the computer before it can be used.

After successfully connecting with the computer, please go to the computer “Device Manager” to check the communication port used by the device. The communication port number needs to be no more than 4.

Then enter the software and manually select the correct communication port. You can use the software normally.

Choose The Correct Communication Port

Q2: Inaccurate startup test data
A2: Starting the test requires operating with both the light source and rectifier cooled.

Lisun Instruments Limited was found by LISUN GROUP in 2003. LISUN quality system has been strictly certified by ISO9001:2015. As a CIE Membership, LISUN products are designed based on CIE, IEC and other international or national standards. All products passed CE certificate and authenticated by the third party lab.

Our main products are Goniophotometer, Integrating Sphere, Spectroradiometer, Surge Generator, ESD Simulator Guns, EMI Receiver, EMC Test Equipment, Electrical Safety Tester, Environmental Chamber, Temperature Chamber, Climate Chamber, Thermal Chamber, Salt Spray Test, Dust Test Chamber, Waterproof Test, RoHS Test (EDXRF), Glow Wire Test and Needle Flame Test.

Please feel free to contact us if you need any support.
Tech Dep: Service@Lisungroup.com, Cell/WhatsApp:+8615317907381
Sales Dep: Sales@Lisungroup.com, Cell/WhatsApp:+8618117273997